Expires 1 week from now
Relationship Manager
full-time
Lekki,
Lagos
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Job Summary
The Relationship Manager is responsible for driving the growth and management of customer relationships within an assigned portfolio, with a strong focus on deposit mobilisation, risk asset generation, client acquisition, and effective portfolio management. The role drives business growth by identifying new business opportunities, onboarding quality clients, mobilising deposits, and originating and managing risk assets in line with the organisation’s growth and profitability objectives. The role requires strong relationship management, business development, credit, and customer service skills, with the ability to grow a quality and well-diversified portfolio. The Relationship Manager collaborates with internal teams to ensure effective credit processing, service delivery, client satisfaction, and portfolio performance, while maintaining appropriate risk controls and compliance with internal policies and regulatory requirements.
Job Details
- Manage portfolio of customers with proactive engagement and relationship management
- Acquire new customers through direct prospecting, referrals, and strategic channels
- Drive deposit mobilisation and customer portfolio growth
- Identify and originate quality risk assets in line with approved credit parameters
- Coordinate end-to-end credit processes from application to disbursement
- Work with customers to complete loan applications and required documentation
- Monitor portfolio performance, repayment patterns, and facility utilisation
- Drive loan renewals, customer retention, and relationship deepening
- Cross-sell relevant products and services to increase customer wallet share
- Develop referral and strategic partner relationships for lead generation
- Achieve individual targets for deposits, risk assets, portfolio growth, and customer acquisition
Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field
- Minimum 4–6 years of experience in relationship management, business development, or financial services sales
- Proven experience in deposit mobilisation and risk asset generation
- Experience in SME lending, commercial banking, or financial services
- Strong network within target customer segments is an advantage
- Valid driver’s licence and willingness to travel for customer visits
Benefits
- 13th Month salary.
- Health Maintenance Organisation (HMO) coverage.
- Pension contribution.
- Paid annual leave.
- Group Life Insurance.
About Company
Assets Microfinance Bank
Assets Microfinance Bank Limited is a Tier-1 deposit mobilisation bank committed to providing accessible, reliable, and convenient financial services to individuals and businesses across Nigeria. At Assets MFB, we deliver value-based banking by creating sustainable value for our customers, employees, and other stakeholders. We leverage effective and sustainable technology to provide innovative financial solutions while maintaining the highest standards of professionalism, integrity, transparency, and ethical conduct. Our commitment is to build an enduring financial institution that empowers individuals and businesses through accessible financial services and contributes meaningfully to economic growth and financial inclusion. For more information about our products and services, kindly visit our website